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Serta Mattress

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107 complaints

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Serta is one of the most well-known mattress manufacturers. The company was established in 1933. For many years Serta has been one of the best mattress manufacturers in the industry. The company provides a great variety of mattresses for any taste and budget. Serta takes care of your health, so aims to provide you with the bets products. Millions of people have already made sure Serta is really one of the most experienced manufacturers of mattresses. If you are looking for stylish, well-designed, and comfortable mattress, Serta is what you need. Serta knows all the secrets of a comfortable and long sleep.

Serta manufactures mattresses of different shapes, sizes and coloring. The variety of upholstery also contributes to the quality of the products. Please try to contact Serta Mattress Customer Service directly prior to posting any complaints on this site.

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Serta Mattress Complaints & Reviews

Serta Mattress Reviews

Momostud
Serta Mattress Scam

Glad I found this site. I figured others must be experiencing the same issues with their Serta mattress. We purchased ours 3 yrs ago and the salesman insured us we'd have no prob...

#291510
Jan 24, 2012
39

Michel
Bad Serta Mattress

I bought a king size Serta mattress Bridegeview ($ 1,400), which after only two months digging in the middle about 3 inches. I contacted the store where I bought the mattress and a...

#290601
Jan 20, 2012
72

Anonymous
Serta Mattress

We bought a serta sleep number bed they sold on shop nbc in 2009 .We moved to new home and the bed broke.The inside chambers fell on top of each other.After trying to fix ourself ...

#289771
Jan 17, 2012
65

Chicagoa...
Serta Mattress - SERTA Perfect Day Super Pillowtop

$1900 mistake. Sags, painful to sleep on. Bought this gorgeous mattress on sale (thank God I did not pay full price!) less than 2 years ago. It was wonderful the 1st year but I not...

#289115
Jan 14, 2012
156

Nina89101
Serta Mattress - Terrible mattress

In March 2011, I purchased a Serta Vera Wang Sheer Spendlor Queen mattress set, EXTRA FIRM. Keep in mind I'm 135 pounds and the only person that has used the bed. The mattress has ...

#289104
Jan 14, 2012
113

Anonymous
Serta Mattress - Serta would honor mattress warranty

I bought a top of the line Serta mattress set and about the 11 month mark it started sagging and now at the 13 month mark it sags more than 2 inches in the center. I sent in the wa...

#288002
Jan 10, 2012
166

Mommadonna
Serta Mattresses round two ready to do battle again

Purchased a Vera Wang latex foam mattress a year ago, after a month it had serious body impressions, Serta agreed to replace this $2600.00 set with something else. They were pushi...

#285966
Jan 03, 2012
222

Scorpio
Serta Mattress - Serta perfect day pisces

Look at dozens of beds found this one was the most comfortable and firm. we like firm. the bed was delivered on 11-30-11 and we fell in love, it was as if the matress was rocking u...

#282370
Dec 18, 2011
454

Ravensun...
Serta Mattress - Serta Perfect Sleeper Shop NBC

I Bought A Queen Perfect Sleeper Queen Size 10 Year Warr. The First Week I Slept On It My Back killed Me Each Morning. After A Week it Started snicking in a hold, I got this fr...

#281056
Dec 12, 2011
397

Buyer1100
Serta Mattress - Very helpful at return counter

I needed to return a foam jel mattress as it was to firm used it 3 days couldnt get it back in box all the way but that was allright they helped unload and gave me my money back ...

#279797
Dec 07, 2011
254

Anonymous
Serta Mattress - Serta made me a DEFECTIVE AND DANGEROUS MATTRESS!

In June 2011 I purchased a Queen Size Serta Oasis Palm Mattress in Idaho Falls, ID. What a MISTAKE! I sat on the edge of the mattress to put a pair of socks on. The side of the ma...

#277266
Nov 25, 2011
540

Anonymous
Serta Mattress Co sold us defective mattress

We purchased a Serta Wyndsor Hall mattress set from RC Willey in Boise Idaho area. This was a high end, expensive set. After about 5 months the mattress started to sag and became v...

#275780
Nov 18, 2011
326

LoriAnn
Serta Mattresses

I bought a serta mattress set and mine is junk! My husband and i cant sleep on it. After 1 year you can feel the springs and of course its a non flip. I believe this is the worst m...

#271040
Oct 27, 2011
316

Amith
Serta Mattress - Another Serta "Warranty Dept" rant

Serta Warranty Problem -- uncomfortable Valentina FM Cal King Model 253541 date 11/18/08.Like so many others, my Serta mattress with 10-year warranty has become lumpy a...

#267636
Oct 12, 2011
604

KitKatinny
Serta Mattress Complaints Tips for Consumers

There are so many Serta mattresses out there on the market throughout the United States that consumers are complaining about and many of these complaints written do not include the...

#267625
Oct 12, 2011
796

Anonymous
Serta Mattress - Defective and unuseable Verg Wang Serta Sparkle king mattress.

I purchased a Vera Wang Serta Sparkle King-size mattress and twin box springs a year or so ago and it is totally not useable to sleep on. It has sunk and sagged so badly in the ce...

#267161
Oct 10, 2011
459

Anonymous
Will never buy another Serta Mattress

I bought a Serta mattress from Shop NBC with what I thought had a 10 year warranty. The mattress is 7 years old and sags on both sides. I had an inspector come to inspect the mat...

#266953
Oct 09, 2011
389

Rharrell15
Serta Mattress - Serta Vera Wang Mattress

Let me begin by stating that I am a physical therapist and treat lumbar spine patients on a daily basis, so I am not just an angry customer.... I purchased this Vera Wang Comfort C...

#265273
Sep 30, 2011
488

Dtman
Serta Mattress and company sucks

This mattress lasted less than a year before developing a HUGE sag right in the center and I am not a big person. Now it has no support and is really uncomfortable. After contactin...

#260408
Sep 07, 2011
246

Disguste...
Serta Mattresses

Ladies and Gentlemen,When purchasing a mattress and spending hard earned money. Never and I mean Never purchase on Shop NBC or QVC etcReason being, On...

#259993
Sep 05, 2011
604

Anonymous
Serta Mattress Set

I ordered a Serta Mattress set for my daughter in South CarolinaThe set was delivered with 2 big holes on right side of mattress.I called right away, and they promised ...

#259403
Sep 02, 2011
353

Char
Serta Mattress Clarksville TN, Mattress Express

Do Not buy Serta Mattresses. I bought one i 2010 and in less than 2 months, it had body impressions. The salesman at Mattress express on Wilma Rudolph Blvd made like he didn't ...

#255441
Aug 14, 2011
675

Bkuriger
Serta Mattress - Doesn't honor their warranties

I purchased a top of the line Pillowtop Queen Mattress in April of 2010. It's very comfortable except for there's a bump at the foot of it where the foam had broken away. I...

#254030
Aug 07, 2011
558

HB1967
Serta Mattress biggest waste of money

After 2 months the $1400 set is a giant sink hole and Serta states that they "dont warranty comfort " how about defective contruction. The mattress doesn't sag you j...

#253503
Aug 05, 2011
238

Leestacey
Serta Mattress - Serta Matttress Edgebrooke DONT BUY

I bought a Serta Edgebrooke Mattress from S Club (the more expensive one) DON'T BUY! I should have listened to the reviews about how bad Serta mattresses are. Within 2 weeks th...

#252822
Aug 02, 2011
1125

Lryan
Serta Mattress - Bought a Queen Serta 4-9-11 started sinking in middle after 2 months. Awful !!!

This is our 2nd set of mattresses in 2 years. Bought a queen Serta at Sam's Club this time in April 2011 and it started sinking in middle a couple of months ago. We have had ...

#252657
Aug 01, 2011
257

Anonymous
Serta Mattress - Sertas Sag

Do not buy a Serta Mattress!! After only a FEW MONTHS of use, our new Serta "Sagger" began to show visible depressions.Turning over required going up and down a major b...

#250772
Jul 22, 2011
638

Anonymous
Serta Mattress - Worthless Serta beds

I bought four Serta's of fairly high quality all with 10 year manufacturer warranties on them--not one - repeat not one of them lasted more than 2 years before the coil structu...

#249530
Jul 17, 2011
185

Blue Eyes
Serta Mattress - Serta& Furn. Store Misrepresented Products, Warranty & Customer Service, In Other Words, Lied

I bought a Serta King Set(M&BS), along with other furniture @ Batesville Furniture Store in Batesville, Ar. in 12/2009.I was told the set was warrantied for 20yrs.no problems with ...

#248018
Jul 10, 2011
175

Anonymous
Serta Mattress - Serta bed does not cool you

This new I bed is a joke. I live in the Mississippi Delta. Does nothing to cool the person trying to sleep in a cool bed. Construction itself seems cheaply done for the price i ...

#246783
Jul 03, 2011
728
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